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DirectPort Mobile App Guide ​

Welcome to DirectPort! This mobile app helps vessel captains manage their operations with ease. Whether you're tracking voyages, logging events, or coordinating with your operations team, DirectPort keeps everything at your fingertips.

What You'll Learn ​

This comprehensive guide covers everything you need to know about the DirectPort mobile app:

✅ Getting Started - Download, install, and set up your account
✅ Login & Your Profile - Access your account and share your captain ID
✅ Managing Voyages - Track your active, upcoming, and past voyages
✅ Logging Events - Record important voyage milestones in real-time

Why DirectPort? ​

DirectPort makes your daily operations smoother by letting you:

✅ Stay Connected - Keep operations teams updated on your progress
✅ Work Anywhere - Access your voyage information even with limited internet
✅ Save Time - Quick event logging and cargo tracking
✅ Stay Organized - All your voyage information in one place
✅ Communicate Better - Share your captain ID for easy voyage assignments

Languages Available ​

DirectPort speaks your language! Available in English, German, French, and Dutch.

Getting Started with DirectPort ​

Let's get you set up with DirectPort so you can start managing your voyages right away.

Getting the App ​

For iPhone/iPad Users ​

  1. Download DirectPort from the App Store or through your company's app distribution
  2. Tap "Install" and wait for it to download
  3. Find the DirectPort icon on your home screen when it's ready

For Android Users ​

  1. Download DirectPort from Google Play Store or get the installation file from your company
  2. Tap "Install" and follow the prompts
  3. Look for the DirectPort icon in your apps when installation is complete

Setting Up for the First Time ​

Open the App ​

  • Tap the DirectPort icon
  • Wait a moment for the app to load
  • You'll see the welcome screen with language options

Pick Your Language ​

Before you do anything else, choose your language:

  • English - British English
  • German - Deutsch
  • French - Français
  • Dutch - Nederlands

Don't worry - you can change this later if needed!

Create Your Account (New Users) ​

If this is your first time using DirectPort:

  1. Tap "Sign up"

  2. Fill in your information:

    • Name - Your first and last name
    • Email - Your work email address
    • Password - Something secure you'll remember
    • Confirm Password - Type it again to make sure

  3. Tap "Sign up"

  4. You'll see a success message, then you can log in with your new account

Sign In ​

  • Enter your email and password
  • Tap "Sign in"
  • You'll see your voyage dashboard in a moment

Understanding Your Dashboard ​

Once you're logged in, here's what you'll see:

The Main Screen ​

  • Today's date at the top
  • Your Captain ID in the top-right corner (important - we'll explain this!)
  • Calendar view to scroll through different days
  • Your voyages organized by category

Voyage Categories ​

Your voyages are organized to help you focus on what matters:

  • Active - Voyages happening right now
  • Upcoming - Voyages scheduled for the future
  • Past - Completed voyages
  • Other - Additional voyage information

Staying Up to Date ​

  • Pull down on any screen to refresh and get the latest information
  • The app works even when you have poor internet - it'll sync when connection improves

Your Captain Profile ID ​

This is really important!

In the top-right corner, you'll see a short code - this is your unique Captain ID.

Why it matters:

  • Operations teams use this code to assign you to voyages
  • It's much easier than spelling out your full name every time
  • Keep this handy for sharing with your operations team

How to share it:

  • Just tap the code and it copies to your phone
  • Now you can paste it in a text message or email to operations

Login & Your Profile ​

Getting into DirectPort is straightforward, and once you're in, you'll have access to important tools for coordinating with your operations team.

First Time Using DirectPort? ​

Getting to the Login Screen ​

  • Open DirectPort on your phone
  • Press the "Get Started" button to go to the login screen
  • Choose your preferred language before logging in
  • Your language choice will be remembered for next time

Creating Your Account ​

If you don't have an account yet:

  1. Tap "Sign up" on the login screen

  2. Fill in your information:

    • First & Last Name - Your full name
    • Email - Your work email address
    • Password - Choose something secure you'll remember
    • Confirm Password - Type your password again to make sure it's correct

  3. Tap "Sign up" and you'll see: "Registration successful! You should now be able to login to your account"

  4. You'll be taken back to the login screen - now you can sign in with your new account

Logging In ​

  • Enter your email and password
  • Tap "Sign in"
  • You'll see a loading spinner while DirectPort connects
  • Success! You're now on your voyage dashboard

Your Captain Profile ID ​

This is important! Once you log in, you'll see a special code in the top-right corner of your screen.

What is it? ​

  • This is your unique Captain Profile ID
  • It's like your personal code that identifies you in the DirectPort system
  • Tap it to copy it to your phone's clipboard

Why does it matter? ​

  • Give this code to your operations team when they need to assign you to voyages
  • Operations planners use this code in the main DirectPort system to connect you with your voyages
  • It's much easier than typing out your full name and email every time
  • Keep it handy for quick sharing via text or email

Sharing Your ID ​

When operations asks "What's your captain ID?":

  1. Open DirectPort
  2. Tap the code in the top-right corner
  3. It copies automatically - now you can paste it in a text message or email

Switching Languages ​

DirectPort works in your language:

  • English (British English)
  • German (Deutsch)
  • French (Français)
  • Dutch (Nederlands)

Change language anytime:

  1. Tap the language selector (available on login screen and main screen)
  2. Pick your preferred language
  3. Everything updates instantly and stays that way

Signing Out ​

When you're done using DirectPort:

  • Tap the sign-out button in the top-left corner
  • This logs you out securely
  • Next time you open the app, you'll need to log in again

Managing Your Voyages ​

This is where you'll spend most of your time in DirectPort - keeping track of your current, upcoming, and past voyages.

Your Voyage Dashboard ​

When you open DirectPort, you'll see your voyage dashboard with everything organized for you:

What You'll See ​

  • Today's date at the top
  • Week view - scroll left and right to check different days
  • Your voyages organized into helpful categories
  • Add voyage button (round button with a + sign)

How Your Voyages Are Organized ​

DirectPort sorts your voyages to help you focus on what matters most:

Active Voyage ​

This is your current voyage - the one happening right now. You'll see:

  • Where you're going from and to
  • What cargo you're carrying
  • Current status and progress

Upcoming Voyages ​

Your next assignments - voyages scheduled to start soon:

  • Shows your next 2 upcoming voyages
  • Organized by start date (earliest first)
  • Gives you time to prepare

Past Voyages ​

Recently completed voyages - good for reference:

  • Your last 2 completed voyages
  • Helpful for checking previous operations
  • Useful for reports and records

Other Voyages ​

Everything else - voyages that don't fit the above:

  • Voyages you've added manually
  • Flexible or tentative assignments
  • Special or modified voyages

Understanding Voyage Cards ​

Each voyage shows you the key information at a glance:

  • Route - From port to destination port
  • Cargo - What you're carrying and how much (in metric tons)
  • Colors and badges - Quick visual status indicators

Getting Voyage Details ​

Want more information? Just tap on any voyage card to see the full details.

What You'll Find Inside ​

Basic Information ​

  • Complete voyage reference number
  • Total weight of cargo (in metric tons)
  • Product name and details
  • Which vessel is assigned

Cleaning Code ​

  • Shows what cleaning requirements are needed for your vessel
  • Can be updated if requirements change
  • Important for cargo changeovers

Fuel and Emissions ​

  • Summary of your fuel usage and CO₂ emissions
  • Tap to see detailed fuel tracking
  • Helps with efficiency monitoring

Cargo Information ​

  • Details about what you're carrying
  • Status of cargo validation (up-to-date or needs checking)
  • History of any cargo changes

Documents ​

  • All paperwork related to your voyage
  • Bills of lading, certificates, reports
  • Download documents for offline access

Voyage Stops ​

  • Complete list of where you're going
  • Loading and discharge terminals
  • Planned vs actual arrival and departure times
  • Transfer quantities at each stop

Map View ​

  • See your route on a map
  • Terminal locations marked clearly
  • Tap to open full map for better view

Adding Your Own Voyages ​

Sometimes you need to track voyages that aren't automatically in the system:

When to Add Voyages ​

  • Manual or external operations
  • Voyages not synchronized from the main system
  • Special assignments

How to Add ​

  1. Tap the round "+" button at the bottom of your screen

  2. Choose the type:

    • Planned Voyage - Standard voyage you're planning
    • Voyage (External) - Outside the normal system

  3. Fill in the details:

    • Choose the voyage type
    • Give it a descriptive title
    • Add any specific information needed

  4. Save and it appears in your voyage list

You'll see "Voyage added successfully" when it's done, or an error message if something went wrong.

Keeping Information Fresh ​

Pull to Refresh ​

Always want the latest information?

  • Pull down on your voyage list (like refreshing email)
  • You'll see a spinning icon while it updates
  • Gets you the most current voyage assignments and changes

Automatic Updates ​

  • DirectPort automatically syncs changes when you're online
  • Updates appear immediately on all your devices
  • Works even with limited internet connection

Logging Events ​

Keeping everyone updated on your voyage progress is easy with DirectPort's event logging. Record important milestones as they happen to keep operations teams and customers informed.

What Event Logging Does ​

Event logging helps you:

  • Keep everyone informed - Operations, customers, and terminals know where you are
  • Track your progress - Record departure and arrival times
  • Log operations - Document loading and discharge activities
  • Maintain accurate records - Create a timeline of your voyage
  • Coordinate with terminals - Alert them when you arrive

When You Can Log Events ​

You need an active voyage to log events. If you don't have one, you'll see:

  • "You have no active voyage" message
  • "You can only use events when you have an active voyage"

Once you have an active voyage, event logging becomes available automatically.

Getting to Event Logging ​

  1. Open your active voyage from the voyage list
  2. Go to voyage details by tapping the voyage card
  3. Find the Events section - look for event button in the top right corner
  4. Start logging - the interface shows available events for your current stop

Types of Events You Can Log ​

Departure ​

When you leave a port or terminal:

  • Log this when you actually depart
  • Updates everyone that you've left the location
  • Marks the current stop as complete
  • Moves your voyage progress forward

Arrival Events ​

Arriving at Terminal ​

When you reach the terminal facility:

  • Log when you arrive at the terminal
  • Lets the terminal know you're there and ready
  • Starts the coordination for loading or discharge
  • Important for terminal scheduling

Arriving at Waiting Area ​

When you reach the waiting area:

  • Log when you're in position and waiting
  • Helps manage the queue of vessels
  • Lets operations know your status
  • Useful for planning terminal operations

Loading Operations ​

Starting to Load ​

When loading operations begin:

  • Log this when loading actually starts
  • Only available when you're at a loading stop
  • Tracks the beginning of cargo operations
  • Keeps everyone informed of progress

Finished Loading ​

When loading is complete:

  • Log when all cargo is loaded
  • Marks the end of loading operations
  • Important milestone for voyage progress
  • Triggers next phase planning

Discharge Operations ​

Starting to Discharge ​

When discharge operations begin:

  • Log this when discharge actually starts
  • Only available when you're at a discharge stop
  • Tracks the beginning of unloading
  • Coordinates with terminal operations

Finished Discharge ​

When discharge is complete:

  • Log when all cargo is unloaded
  • Marks the end of discharge operations
  • Completes the delivery milestone
  • Updates cargo status

How to Log an Event ​

Step 1: Choose Your Event ​

  • Look at the events screen with different event cards
  • Each card shows an icon and description
  • Cards are only shown if they're relevant to your current stop
  • Some cards may be disabled if they don't apply right now

Step 2: Select the Event ​

  • Tap the event card you want to log
  • The system checks if this event makes sense for where you are
  • If there's a problem, you'll get a clear message explaining why
  • If everything's good, you'll move to the timing step

Step 3: Confirm the Time ​

  • A time selector appears with the current date and time
  • Most of the time, the current time is correct - just confirm it
  • If needed, you can adjust the time (maybe you forgot to log something earlier)
  • Tap to confirm when the time is correct

Step 4: Event is Logged ​

  • You'll see a loading spinner while it processes
  • Success message appears: "[Event] was sent at [time]"
  • Your voyage updates automatically with the new event
  • Everyone is notified - operations teams get the update

Real-World Examples ​

Example 1: Leaving Port ​

You're departing from the loading terminal:

  1. Navigate to Events in your active voyage
  2. Tap "Departure"
  3. Confirm the current time
  4. Done! Operations knows you've left

Example 2: Arriving at Discharge Terminal ​

You've reached your destination:

  1. Open Events for your active voyage
  2. Tap "Arrival at Terminal"
  3. Confirm the time
  4. Terminal is now aware you're ready to discharge

Example 3: Starting Discharge ​

Discharge operations are beginning:

  1. Go to your active voyage events
  2. Tap "Start Discharge"
  3. Confirm the time
  4. Everyone knows unloading has started

Tips for Effective Event Logging ​

Timing ​

  • Log events as they happen - real-time is best
  • Don't worry if you forget - you can adjust the time if needed
  • Be consistent - regular updates help everyone plan better

Accuracy ​

  • Only log events that actually happened - don't log departure before you actually leave
  • Use the right event for your situation - the app will guide you to appropriate options
  • Double-check the time - this helps with accurate records

Communication ​

  • Your events update everyone automatically - no need to make separate calls
  • Operations teams get notifications - they'll know your status immediately
  • Customers stay informed - builds trust and transparency

Why Event Logging Matters ​

For You:

  • Creates accurate records of your voyage
  • Helps with coordination and scheduling
  • Provides timeline documentation

For Operations:

  • Real-time visibility of voyage progress
  • Better planning and resource allocation
  • Improved customer communication

For Customers:

  • Transparency on cargo movement
  • Accurate delivery expectations
  • Professional service experience

Quick Tips for Success ​

✅ Keep your Captain ID handy - Operations will ask for it
✅ Log events as they happen - Real-time updates keep everyone informed
✅ Pull down to refresh - Get the latest information anytime
✅ Use the right language - Switch anytime to your preferred language
✅ Check voyage details - Tap any voyage card for complete information
✅ Contact support - We're here to help at support@directport.eu

Remember: Good event logging keeps everyone in the loop and makes operations smoother for everyone involved!